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Calendar Time Issue

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We have reviewed all the time settings, but the time is incorrect when a user clicks on the ICS or Google Calendar link.

For example, if the Event was Wed, Oct 4 from 6 pm to 8 pm, the calendar displays 

Time zone
The time zone is correct.  Another is the event is 1 pm to 4 pm and the calendar displays 4 am to 7 am? 
The calendar is 9 hours off. 
Any help would be appreciated.
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When you’re experiencing an issue with the platform, you are encouraged to inform Squarespace directly by raising a ticket through Squarespace Customer Care. The forum community would love to help but we are unable to assist when you are experiencing a technical issue with the platform.

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