Jump to content

Connecting the Domain and preserving existing A-records

Recommended Posts

I recently connected a client's (I'm a board member) new site to their existing Domain (via Godaddy). Their old site might have been WordPress, but I have yet to get a clear yes or no to confirm. The site I built is their board members, merch page, donations, newsletters, etc. But the more significant portion of their site was a custom platform linked via an A record.

The problems started when I connected the domain to Squarespace. The A records link to the secondary "history" site were deleted on the GoDaddy side. Instead of providing me the info to replace the A record info, the board member responsible for rebuilding the "history" portion changed the info on GoDaddy. The Squarespace site now says it is connected, but the old site is coming up again. Since none of these people responded to my emails to help me troubleshoot this issue, I wanted to seek some direction in the circle forum. 

Link to comment
  • Replies 0
  • Views 1.2k
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Create an account or sign in to comment

You need to be a member in order to leave a comment

  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.