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Pausing memberships or vacation discounts.

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I just started with member areas for my online fitness classes (so I am new to this system) and was wondering if and when I have a member that is going to be away for an extended period of time (3 weeks or more), is there a way to give them a discount/credit for that month AFTER they have already signed up? I know that if they are going month to month they could easily cancel and then rejoin but if they choose the two month option, do they get a credit for the month not used if they cancel? 

Any suggestions would be apprecited. Thanks.

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On 9/18/2023 at 6:34 PM, StudioRen said:

I...was wondering if and when I have a member that is going to be away for an extended period of time (3 weeks or more), is there a way to give them a discount/credit for that month AFTER they have already signed up?

Unfortunately, subscriptions cannot be paused or snoozed to allow customers to take a temporary break. They may only cancel and then rejoin.

Squarespace doesn’t use this forum to track limitations or feature requests. If you'd like to raise this as a feature request, you are encouraged to contact Squarespace directly by raising a ticket through Squarespace Customer Care.  

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