HighlyOrganizedCarrie Posted September 15 Share Posted September 15 I've created, tried, deleted, and recreated multiple discount codes for the digital subscription product on my site and I continue to get this error message: "This discount cannot be applied to your order." It's for 100% off the monthly subscription for every month, expiring on 12/31/23. Any suggestions?? Link to comment
JT2023 Posted September 26 Share Posted September 26 Did you get an answer to this question? I am having the same issue. Thank you. Link to comment
paul2009 Posted September 26 Share Posted September 26 The forum community would love to help but we are unable to assist when you are experiencing a technical issue with the platform. If you’re experiencing an issue with discounts, you are encouraged to get in touch with Squarespace directly by raising a ticket through Squarespace Customer Care. About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
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