KitesurfMiami Posted September 15, 2023 Posted September 15, 2023 Contact Us Form Submission emails are sent to me with 4 hyperlink URLs. When I email reply directly, my response is deposited in SPAM so my potential clients never see my reply in their inbox. Instead of manually removing all hyperlinks (to lessen the spam flag count) there has to be a better way- How can I customize the Squarespace default form submission email, so Contact form fillers will see my email response?
paul2009 Posted September 15, 2023 Posted September 15, 2023 34 minutes ago, KitesurfMiami said: Contact Us Form Submission emails are sent to me with 4 hyperlink URLs. When I email reply directly, my response is deposited in SPAM This is a common complaint - replies to form submission emails are often trapped in spam filters. Unfortunately isn't possible to customise the form submission emails so you'll need to use a workaround. For example you could do one of the following: Click 'reply' to the email and remove the links and surplus text before sending Copy and paste the central section of the form submission text into a new reply Send form submissions to an external service (such as Zapier) that can filter the response and automatically send you a version without surplus text and links I appreciate this is not what you wanted to hear, but I hope this helps. Did this help? Please give feedback by clicking an icon below ⬇️ florencepicol 1 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.
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