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my website returns a 404 when viewing live and i'm not sure why

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hello! my website - https://www.double-down.com/ - returns a 404 "page not found" error when viewing live, even though there seems to be no error when I'm editing via squarespace. 

the 404 error is not branded in my site design and the website is set to public. we haven't made any changes to the site that i know of; it just started to error. 

i bought a new domain that links to the site (double-downvc.com) which is also returning an error so it seems it is on the squarespace side? anyone have any advice or faced something similar?

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@amac Is this your favicon? It looks like Webflow. Did you previously have a website there?Screenshot2023-09-12at12_20_26PM.png.58e0561ec0416ca8fdae435be6725da0.png

I would start by checking your domain connections by going to Settings > Domains.

If they are third-party domains and properly connected, there should be a green 'Connected' below each with 'Primary' in a grey pill shape next to your primary domain. 

Did we help? Click 👍 or mark it as the solution! This helps others find the answers they need. 

Meghan, Owner of Westerly Creative Studio
👩‍💻 🍪  Need a low-cost website policies + cookie banner? Termageddon makes it easy.  Get 10% off your first year! (< affiliate link) 

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