Jump to content

Unable to update quantity at checkout

Recommended Posts

On 2/4/2022 at 8:39 PM, paul2009 said:

That's correct. Customers can change the quantity on the cart page pictured in your screenshot, as well as on the checkout page. They can also edit the details they provided on a Custom Product Form (if the product has one).

However, they cannot choose a different variant option once they have added a product to the cart. To change the variant they must return to the product page (clicking the product title is the quickest method), add a different variant to their checkout and then remove the unwanted item.

  If this post has helped you, please click a 'Like' or 'Thanks' icon below  ⬇️

image.thumb.png.12a207d199f99052cb2094991cba8eb6.pngBut if I want to change quantity here the unable popup menu open..is there any way to fix that

Link to comment
  • Replies 1
  • Views 1.2k
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Posted Images

1 hour ago, pexeldio said:

I want to change quantity

This is probably happening because you have a number of tabs open for the same site. Close the other tabs before attempting to checkout - even in test mode.

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.