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Paywall not showing on Frontend

By FoltaCo, in Commerce

Go to solution Solved by paul2009,

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FoltaCo Level 2

FoltaCo

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Hi there,

I was very excited to launch a series of videos regarding performance marketing. Nonetheless I seem to encounter a blocker when trying to launch.

I believe I have followed the necessary steps to launch video content that is reserved for paying members.

The 'Series' tab, which I have set live, has all the relevant information but it won't let me access the payment gateway or view the video.

I appreciate your support.

Gordon 

Screenshot 2023-09-01 at 10.57.57.png

Screenshot 2023-09-01 at 10.58.20.png

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paul2009 Level 17

paul2009

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53 minutes ago, FoltaCo said:

The 'Series' tab, which I have set live, has all the relevant information but it won't let me access the payment gateway or view the video.

When you add a videos page to a pricing plan, the content is hidden behind a paywall. Visitors will see this paywall until they sign-up or log-in (if they've already signed up). To invite visitors to join, you must create a sign-up page.

A sign-up page is a place on your site that lists all of your pricing plans and the digital products they include. Your visitors can compare plans and options, and purchase the one they want all in one spot. To create a sign-up page, add one digital product block for each pricing plan you offer to a page on your site.

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About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.
If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too.

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paul2009 Level 17

paul2009

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Posted
8 minutes ago, FoltaCo said:

Am I able to make only single videos live behind a paywall or does it have to be entire landing pages only?

It doesn’t support single videos yet.

About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.
If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too.

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