Jump to content

Forms not saving changes

Recommended Posts

I’m currently trying to link our mailing list service as “additional storage” for a newsletter sign up form, and despite connecting it about 4 or 5 times now, the “save” option doesn’t appear until I edit a text block (I literally just add a space and then delete it to make the “save” appear), and when I save and then exit, the form doesn’t stay saved. 

I get NO error messages from any end. Apparently, the mailing list seems to connect just fine every single time. None of the form field edits are saving (I tried changing the button text from “Submit” to “Sign Up!”), and each time I check after saving and exiting, the mailing list isn’t connected to the form.

I’ve tried to change the fields on another one of the forms on my organization’s page, but gave up after new fields wouldn’t stay saved. I would like to figure out what the problem with that form is, but it’s not as big of an issue as the newsletter form at the moment.

Link to comment
  • Replies 1
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

I forgot to add for context: I primarily work on ipadOS, so I tested connecting the form to our mailing list service on a Windows PC and the same thing happened. No error messages, just the same “save” option not appearing until I edit a text block, and then the form’s changes not saving.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.