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Linked PDF from newsletter block not loading

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Hi there,

I have a newsletter block set up here:

(this ordinarily appears as a pop-up - enabled by lightbox code injection - and accessed from a currently unpublished blog post).

Post submit - the user should be redirected to the following PDF:


however the PDF is not loading and I am not getting any error message.

I followed the steps here: https://support.squarespace.com/hc/en-us/articles/205813928?platform=v6&websiteId=62abacf04adeb83b3c936150,

I have tried disabling lightbox injection code, disabling storage in Squarespace ... nothing is working.

Any ideas/help as to what the issue is would be appreciated.

thanks in advance,


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