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Linked PDF from newsletter block not loading

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Hi there,

I have a newsletter block set up here:

https://www.mozaicmgt.com.au/pmo-playbook-download
(this ordinarily appears as a pop-up - enabled by lightbox code injection - and accessed from a currently unpublished blog post).

Post submit - the user should be redirected to the following PDF:

https://static1.squarespace.com/static/62abacf04adeb83b3c936150/t/64cc3a9809f6015ca3ee684e/1691105946617/MOZAIC+PMO+PLAYBOOK+WEBSITE+DOWNLOAD.pdf

however the PDF is not loading and I am not getting any error message.

I followed the steps here: https://support.squarespace.com/hc/en-us/articles/205813928?platform=v6&websiteId=62abacf04adeb83b3c936150,

I have tried disabling lightbox injection code, disabling storage in Squarespace ... nothing is working.

Any ideas/help as to what the issue is would be appreciated.

thanks in advance,

Michelle

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