DougSmart Posted August 11, 2023 Share Posted August 11, 2023 Hi I've used Squarespace for my business website for years without issue, but this week my site has stopped loading. Clients / customers cant find it. It just says "this site can't be reached error connection timed out" I can still access it through the Account Dashboard. The Site address is www.smartandco.co.uk My domain name is still active. I can't find a way of contacting Squarespace to "talk" to anyone. Any suggestions? Many thanks Link to comment
paul2009 Posted August 11, 2023 Share Posted August 11, 2023 39 minutes ago, DougSmart said: I've used Squarespace for my business website for years without issue, but this week my site has stopped loading. My domain name is still active. This GoDaddy domain does not have any DNS settings for Squarespace. You'll need to log on to your GoDaddy account and recreate them. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
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