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Payment plan / Subscription not working for a service product

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Posted

That's odd, try clearing your browser cache and trying again, if that doesn't help them this is probably a job for Squarespace Support:

https://support.squarespace.com/hc/en-us/requests/new#choose-topic

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  • Solution
Posted
17 minutes ago, Voliere said:

I'm trying to add a service product with a payment plan option. However, I can't find a way actually to save my preferences.

Check your Squarespace website billing plan. To sell subscriptions you need to be on the Commerce Advanced plan.

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

Posted

Thanks, Paul, I didn't realize I need the Advanced plan.

Btw. Do you know if Squarespace has any plans on making the subscription model less fragmented? I mean, it's all starting to add up when we need all the different subscription plans... 

Posted
1 hour ago, Voliere said:

Do you know if Squarespace has any plans on making the subscription model less fragmented?

If you'd like to discuss future plans, I recommend posting on the Circle Forum 😉

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

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