georgialilyx303 Posted August 3, 2023 Share Posted August 3, 2023 Hi, the members on the forum can't access their members page. i am not getting the emails to reset their password and neither are they. how do i rectify this? Link to comment
Solution Ziggy Posted August 3, 2023 Solution Share Posted August 3, 2023 Contact Squarespace Support, they are in a better position to help with this problem: https://support.squarespace.com/hc/en-us/requests/new#choose-topic Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com Hire me on Upwork! 📈 SEO Space (Referral link) Ⓜ️ Will Myers' Plugins & Tutorials (Referral link) 🔌 Ghost Squarespace Plugins (Referral link) ⬛ SquareWebsites Plugins (Referral link) 🔲SQSP Themes (Referral link) ✨ Spark Plugin (Referral link) 🖼️Pinch-to-Zoom Gallery Lightbox Plugin (Referral link) ☕ Did I help? Buy me a coffee? Link to comment
georgialilyx303 Posted August 3, 2023 Author Share Posted August 3, 2023 thanks - but i cant find the answer here and need help getting my members an ability to log back in Link to comment
Ziggy Posted August 3, 2023 Share Posted August 3, 2023 What did Squarespace Support say? Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com Hire me on Upwork! 📈 SEO Space (Referral link) Ⓜ️ Will Myers' Plugins & Tutorials (Referral link) 🔌 Ghost Squarespace Plugins (Referral link) ⬛ SquareWebsites Plugins (Referral link) 🔲SQSP Themes (Referral link) ✨ Spark Plugin (Referral link) 🖼️Pinch-to-Zoom Gallery Lightbox Plugin (Referral link) ☕ Did I help? Buy me a coffee? Link to comment
georgialilyx303 Posted August 3, 2023 Author Share Posted August 3, 2023 it's not an option to explore this as I can't chat to someone live Ziggy 1 Link to comment
Ziggy Posted August 3, 2023 Share Posted August 3, 2023 4 minutes ago, georgialilyx303 said: it's not an option to explore this as I can't chat to someone live They offer email support too. I'm afraid that no one on the forum will be able to help with this type of problem. Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com Hire me on Upwork! 📈 SEO Space (Referral link) Ⓜ️ Will Myers' Plugins & Tutorials (Referral link) 🔌 Ghost Squarespace Plugins (Referral link) ⬛ SquareWebsites Plugins (Referral link) 🔲SQSP Themes (Referral link) ✨ Spark Plugin (Referral link) 🖼️Pinch-to-Zoom Gallery Lightbox Plugin (Referral link) ☕ Did I help? Buy me a coffee? Link to comment
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