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How do I backup my website, after unlikely event of Squarespace deleting my content?

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Hi,

how do I backup my website, since I experienced deletion of one of my portfolio pages, including deletion of pictures from a folder? That must have been a case of some update of Squarespace platform. No way to restore data.

When I try to export my website in order to back it up, I am not able to choose anything else, than WordPress option. I do not intend to run my website on a WordPress. Is there any other way?

Is there a way to get a discount on my membership, since this unlikely event occured?

Thanks,

Kamil

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3 hours ago, Kamil_StudioXY said:

since I experienced deletion of one of my portfolio pages, including deletion of pictures from a folder

What happened? Who deleted it?

Squarespace doesn't have a user backup option, and exporting as wordpress doesn't have a huge utility.
Have a read of this:
https://www.katescott.co/blog/how-to-backup-your-squarespace-website

Please like and upvote if my comments were helpful to you. Cheers!

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  • 3 weeks later...

I'll add a couple of things to @katescott's helpful post on backing up.

Get familiar with search engines ( Google, Bing, and etc. ) and their page cache mechanisms. While not a backup of your site, those caches can sometimes help you recover some of your content. You have to do it fast after you notice the loss or the cache may not have the content anymore.

Also check the Wayback Machine. Again, not a backup but you might find some of the content there.

The site duplicate feature is the closest thing to a backup although you can't automatically move content from the duplicate back to the original. The duplicate is still on SS's servers. In the very unlikely event that SS had some kind of huge disaster, one could lose everything.

If you want the content locally there is an old school command line tool called wget that may be of use. Wget is a very complex tool but should be able to capture the basic content of your site.

Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.

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On 8/3/2023 at 2:47 PM, Ziggy said:

What happened? Who deleted it?

Squarespace doesn't have a user backup option, and exporting as wordpress doesn't have a huge utility.
Have a read of this:
https://www.katescott.co/blog/how-to-backup-your-squarespace-website

Sadly, this is the official Squarespace response:

Hi Kamil, 
 
I've double checked this but can't see when the page was deleted. At this point, your best bet is keeping an eye on it and reaching out straight away if you do happen to run into any other issues.

Edited by Kamil_StudioXY
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