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I am fed up with Squarespace!!

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I have been trying to contact Squarespace for months!  I want to sell my products on my Instagram page and Facebook.  Can someone kindly tell me how I can do this?  I follow many business pages and there is a Shop Now link on their posts to the products they sell.  I would like to do this as well but there seems to be a halt when I try to connect. Please help.

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