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Glitchy Squarespace!

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Ranahassaan Level 2

Ranahassaan

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Hi,

My Squarespace went glitchy all of a sudden. Whatever I add in CSS, it doesn't work. Some of the code that I added previously still works but half of it doesn't

Like the custom font for bold headings is working. But the custom code for normal headings isn't working

Any help please?

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Ranahassaan
Ranahassaan

Hi, My Squarespace went glitchy all of a sudden. Whatever I add in CSS, it doesn't work. Some of the code that I added previously still works but half of it doesn't Like the custom font for

paul2009
paul2009

I can confirm there is an issue with the Custom CSS panel at the moment (26 July 2023) that is causing several symptoms, including: Syntax error messages are shown when there are no syntax issue

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paul2009 Level 17

paul2009

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On 7/26/2023 at 9:12 PM, Ranahassaan said:

I removed all code and added a simple line of code. It's still giving me syntax error

I can confirm there is an issue with the Custom CSS panel at the moment (26 July 2023) that is causing several symptoms, including:

  • Syntax error messages are shown when there are no syntax issues
  • CSS is not applied to the live preview. Changes to CSS only show in preview after it is saved and the browser window refreshed.

Update 27 July: Customer Care confirmed "we are experiencing an issue where changes made to a CSS code only show in preview after it is saved and the browser window refreshed".

Update 28 July 09:41 BST: Squarespace confirmed this is a large scale issue affecting many sites. Engineering teams are prioritizing a fix for this as we speak. 

Update 23 August: This is an ongoing bug that has not been fixed.

That said, there is a syntax error in your screenshot above! [bsckground]

Squarespace doesn’t use this forum to track feature requests or bug reports so if you are experiencing issues with the Custom CSS panel, I encourage you to report them to Squarespace directly by raising a ticket through Squarespace Customer Care to raise the profile of this issue.

Edited by paul2009
typo

About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.
If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too.

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