embed Trouble with Javascript embed form code

Hi All,

I am having issues with an embed code that appears to be javascript. "Join The Waitlist" form is a Hubspot form embed. Unfortunately, a few boxes and the submit button will not load consistently across devices or other browsers unless refreshed. A notorious one I can replicate the issue on is Safari. When I clear my cache and history, I can recreate the issue every time. 

https://www.wearethelo.com/#membership

I would be forever grateful for any insights or help with this issue.

I've read a few places about disabling Ajax loading but could not figure out how to do this with Squarespace 7.1. 

22 hours ago, Kelsey-Atlanta said:

"Join The Waitlist" form is a Hubspot form embed. Unfortunately, a few boxes and the submit button will not load consistently across devices or other browsers unless refreshed.

I see this on Safari too. At least until the form is clicked, at which point the rest of the form loads.

I don't have a definitive answer but it looks like this could be an issue with the way the HubSpot embed code works. Because the form is at the end of your page, it is not visible when the page loads and so the form may not be able to determine the correct height for the iframe. It would then only show the first part. For troubleshooting, it may help to move the embed to the top of the page to see if the issue persists here. If this is the issue (and it's a stab in the dark) you could try setting a height to the iframe manually.