BMCCARTHY2HP Posted August 2, 2023 Share Posted August 2, 2023 As with many other elements of this unwanted change I don't like, here is another I would like addressed. As you can see it's easy to quickly scan for a client's name in the email preview - this new format gives me all the information I don't want first. "You received a new form submission on your website. Reply to this email to contact the sender. Form submission New form submission" Make the font black - we don't need an off grey. Copying and pasting and then having to change the font colour when sending on information etc from forms is another step Id like to avoid. Many thanks Link to comment
creedon Posted August 2, 2023 Share Posted August 2, 2023 9 hours ago, MartinF said: Hope somebody will help. There is not much the users of this forum can do to help. This is a SS backend issue and they will need to take care of it, if they do. It might be possible to post process these emails in some fashion but that would be complicated and expensive. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
gbrunks Posted August 7, 2023 Share Posted August 7, 2023 It appears that SP may have reverted the format change on the emails. I see that may emails are now back to the original format. Collaborada 1 Link to comment
Alex_1 Posted August 28, 2023 Share Posted August 28, 2023 (edited) On 7/23/2023 at 12:16 AM, paul2009 said: Update: Squarespace recognised that users would prefer the emails without the Squarespace branding, and reversed this change on Friday 4 August 2023. I was impacted as well, had to review all automatizations... And back again after... 😞 Edited August 29, 2023 by Alex_1 creedon 1 Link to comment
Switchboard Posted August 10 Share Posted August 10 Just had this problem too - thanks for the answers guys! Link to comment
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