Jump to content

Logo suddenly started to show up twice on Main Page after months of it being fine.

By Shrmn, in Customize with code

Go to solution Solved by paul2009,

Recommended Posts

Shrmn Level 2

Shrmn

Posted
Posted (edited)

I just had someone reach out to me about our website, and they let me know that on our main page, our logo is showing up twice on the top left. The site has been up for months, and we have not changed anything recently, so I am not quite sure what change would have happened to cause this to happen. Maybe some type of update on the squarespace side? 

The website is www.IndigenousImpact.Co

I have tried digging around to see what is causing the issue, but I am having troubles. 

Any help would be greatly apprecaited.

Thanks

2023-07-20 09_55_15-INDIGENOUS IMPACT CO..png

Edited by Shrmn
added website
Link to comment
  • Replies 2
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Posted Images

  • Solution
paul2009 Level 17

paul2009

Posted
  • Solution
Posted
16 hours ago, Shrmn said:

on our main page, our logo is showing up twice on the top left.

The logo is showing twice on all pages and there are error messages. 

The first step in troubleshooting this issue is to remove custom code that has been added to the Custom CSS panel and any of the Code Injection panels (and save it somewhere safe!). With the code removed, does the issue persist?

If it does, contact Squarespace Customer Care directly and report it. If they provide you with a solution or workaround, please post it here for the benefit of other users. 

If the issue goes away then the custom code was the likely cause of the issue.

Did this help? Please give feedback by clicking an icon below  ⬇️

About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.
If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too.

Link to comment
Shrmn Level 2

Shrmn

Posted
  • Author
Posted

Thanks @paul2009 I did remove the CSS as you requested, and that did work to remove it, so I will work on fixing the code. Very odd that this had been working for many months without any issues, and then it just popped up.  Thanks for your help! 

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Sign Up / Login
Go to topic listing

News

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Upcoming Webinars →

Hire a Designer

Stand out online with the help of an experienced designer or developer.

Get Matched →

Support

Community

Developers

Resources