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Logo suddenly started to show up twice on Main Page after months of it being fine.

By Shrmn, in Customize with code

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Shrmn Level 2

Shrmn

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I just had someone reach out to me about our website, and they let me know that on our main page, our logo is showing up twice on the top left. The site has been up for months, and we have not changed anything recently, so I am not quite sure what change would have happened to cause this to happen. Maybe some type of update on the squarespace side? 

The website is www.IndigenousImpact.Co

I have tried digging around to see what is causing the issue, but I am having troubles. 

Any help would be greatly apprecaited.

Thanks

2023-07-20 09_55_15-INDIGENOUS IMPACT CO..png

Edited by Shrmn
added website
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paul2009 Level 18

paul2009

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16 hours ago, Shrmn said:

on our main page, our logo is showing up twice on the top left.

The logo is showing twice on all pages and there are error messages. 

The first step in troubleshooting this issue is to remove custom code that has been added to the Custom CSS panel and any of the Code Injection panels (and save it somewhere safe!). With the code removed, does the issue persist?

If it does, contact Squarespace Customer Care directly and report it. If they provide you with a solution or workaround, please post it here for the benefit of other users. 

If the issue goes away then the custom code was the likely cause of the issue.

Did this help? Please give feedback by clicking an icon below  ⬇️

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
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