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Images from galleries got blurry after some time

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I realized months after starting the website that a lot of the images from the galleries in some of the pages became blurry. They were not like this before as I remember.

I adhered to the recommended 1500 X 2500 pixels per image as much as possible so I'm not sure which would be the problem here.

Attached is an example of an image that became blurry on the website and the original one that is 2500 X 1666. 

Untitled-3.png

4.-IMS-Segmentation-YY-Pieces.jpg

Edited by Alanthearchitect
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Please post the URL for a page on your site where we can see your issue.

A link to the backend of the your site won’t work for us, i.e. a url that contains /config/.

Please set up a site-wide password, if your site is not public and you've not already done so.

Post the password here.

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We can then take a look at your issue.

You may find How to post a forum question post useful.

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27 minutes ago, JGPStyledMe said:

I've just discovered this same issue.

From what I can see on your site the images are fine.

https://images.squarespace-cdn.com/content/v1/6404f8dbf364b30cd58f1f02/b59598b3-af1e-418e-a533-daf56df75816/About1.JPG

https://images.squarespace-cdn.com/content/v1/6404f8dbf364b30cd58f1f02/b59598b3-af1e-418e-a533-daf56df75816/About1.JPG?format=2500w

It's how they are being used (HTML/CSS) that seems to be the issue. I don't know exactly what is happening or have a solution.

If you have no custom code installed on your site this would be something to bring up with Customer Support. If you do have custom code, SS will blame the issue on that and try to get you to go away.

Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.

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It's really bizarre.  I'm only seeing it pixelated like that on my monitor.  Looks fine on my phone, looks fine on my husband's monitor...  What's weird is that it never used to look like that on mine.  🤷‍♀️

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