Alanthearchitect Posted July 15 Share Posted July 15 (edited) I realized months after starting the website that a lot of the images from the galleries in some of the pages became blurry. They were not like this before as I remember. I adhered to the recommended 1500 X 2500 pixels per image as much as possible so I'm not sure which would be the problem here. Attached is an example of an image that became blurry on the website and the original one that is 2500 X 1666. Edited July 15 by Alanthearchitect Link to comment
creedon Posted July 15 Share Posted July 15 Please post the URL for a page on your site where we can see your issue. A link to the backend of the your site won’t work for us, i.e. a url that contains /config/. Please set up a site-wide password, if your site is not public and you've not already done so. Post the password here. Adding a site-wide password does not allow anyone to alter your site. It only allows those with the password to see your site. Please read the site-wide password and how to share a link documentation to understand how they work. We can then take a look at your issue. You may find How to post a forum question post useful. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
Alanthearchitect Posted July 16 Author Share Posted July 16 Thanks for the reminder https://alaneskildsen.com/ This is the main page https://alaneskildsen.com/interlocking-membrane-system Page from the example Link to comment
Alanthearchitect Posted July 23 Author Share Posted July 23 @creedon Would you have any suggestions concerning this topic? Should I just keep my images at 1500 X 2500 or under that strictly? Link to comment
creedon Posted July 23 Share Posted July 23 Did the images get blurry on their own, after they had been uploaded? Or, have recently upload images gotten blurry? Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
JGPStyledMe Posted July 26 Share Posted July 26 I've just discovered this same issue. I have an image on my homepage: https://www.jgpstyledme.com/ which has become blurry over time. This is the image: Here's the original image: I just tried to delete the image and upload it again, and initially after I saved it to the site, it wasn't blurry, but now it's blurry again... Link to comment
JGPStyledMe Posted July 26 Share Posted July 26 FWIW, that same exact image is used elsewhere on the site and it's fine: https://www.jgpstyledme.com/about-jgp-styled-me. Link to comment
creedon Posted July 26 Share Posted July 26 27 minutes ago, JGPStyledMe said: I've just discovered this same issue. From what I can see on your site the images are fine. https://images.squarespace-cdn.com/content/v1/6404f8dbf364b30cd58f1f02/b59598b3-af1e-418e-a533-daf56df75816/About1.JPG https://images.squarespace-cdn.com/content/v1/6404f8dbf364b30cd58f1f02/b59598b3-af1e-418e-a533-daf56df75816/About1.JPG?format=2500w It's how they are being used (HTML/CSS) that seems to be the issue. I don't know exactly what is happening or have a solution. If you have no custom code installed on your site this would be something to bring up with Customer Support. If you do have custom code, SS will blame the issue on that and try to get you to go away. JGPStyledMe 1 Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
JGPStyledMe Posted July 26 Share Posted July 26 It's really bizarre. I'm only seeing it pixelated like that on my monitor. Looks fine on my phone, looks fine on my husband's monitor... What's weird is that it never used to look like that on mine. 🤷♀️ Link to comment
creedon Posted July 26 Share Posted July 26 I can confirm the blurry on my monitor and looks OK on my cell phone. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
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