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'From £xx' not showing for variable products on category result pages

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Hi

For some reason one of my websites has stopped showing the 'From £xx' price on category results pages on products with variants. I'm sure the prices were showing correctly a few days ago but now they're not. I can't see what I can have changed to make this happen.

The following category shows art prints with prices from £15 to £75. Only the lowest price is showing on the category page:

https://runwalkdraw.com/shop/art-prints

This category has paintings where most have a framed and an unframed version. Only the highest price is showing on the category result page:

https://runwalkdraw.com/shop/original-art

Both the above should show 'From £ lowest price' as far as I'm aware.

Does anyone know how to fix?

Thanks

Caroline

Edited by ClinkCreative
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  • Solution
On 7/11/2023 at 2:38 PM, ClinkCreative said:

For some reason one of my websites has stopped showing the 'From £xx' price on category results pages on products with variants.

I see this issue on Product List Pages (PLPs) on Squarespace 7.1 sites and I have reported it to Squarespace as a bug. Hopefully this will be fixed soon as there isn't a workaround. Version 7.0 sites appear to be fine.

Update: This was resolved the same day.

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Edited by paul2009

About me: I'm Paul. A SQSP User for 18 yrs, I've been a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee fuels my work.

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2 hours ago, paul2009 said:

I see this issue on Product List Pages (PLPs) on Squarespace 7.1 sites and I have reported it to Squarespace as a bug. Hopefully this will be fixed soon as there isn't a workaround. Version 7.0 sites appear to be fine.

Did this help? Please give feedback by clicking an icon below  ⬇️

Not good news but thanks for the info Paul

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I recommend that you also report it to Customer Care.

About me: I'm Paul. A SQSP User for 18 yrs, I've been a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee fuels my work.

Book paid help with domains: Connect a GoDaddy domain. Connect a Squarespace Domain. Domain assistance

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