Order insurance

On 7/10/2023 at 2:23 AM, sarinl said:

 

I was wondering if there is a way to add order insurance as a feature at checkout.

 

You cannot add a feature like this to the checkout stage on Squarespace as this page cannot be customised or altered. This limitation is due to the platform's design and structure, which aims to maintain a consistent and secure checkout experience for all users. Squarespace prioritise security, reliability, and ease of use, and this restricts the customisation that is possible in critical areas like the checkout.

If you need to add insurance to the checkout, Squarespace does not provide the flexibility you require and you'll need to explore other e-commerce platforms that allow a higher degree of customisation, but are consequently more complex to configure.

It may be possible to use code to do something at the cart stage, but only if the insurance is a fixed sum. If you need to add a percentage, this isn't possible, for the reasons mentioned above.

If you can provide more details about your requirements and your site, there may be workarounds to add a fixed insurance sum prior to the checkout.