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Order automation send email

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Hello! 

I would like to automate my order fulfillment by sending an email to my suppliers when an order is placed. Here is the journey I would like to accomplish:

 

1. Customer fills out form in checkout with name and shipping address.

 

2. Customer places order on squarespace and completes payment. 

 

3. An email template is sent to my supplier (NOT MY CUSTOMER) detailing name and shipping address of order and order specifics (as populated by the unique email template for that product). 

 

Can I do this using squarespace api or email campaigns ? 

 

I’ve run into a few road blocks trying to accomplish this. 

 

1. First I tried to automate the email by using google sheets as the form storage. But then I found that squarespace forms created during checkout DO NOT allow for Google sheets storage. 

 

2. I tried to connect squarespace orders to zapier. But I’ve found that the only zap allowed that I can see is from a squarespace form. I’m still not sure if a squarespace advanced commerce membership will allow zapier to pick up order API 

 

  1. I’ve tried mailchimp which CAN pick up specific products, but will only allow me to email the purchaser, not send out an email to my supplier based on an order.
  2. I’ve considered newsletter forms in checkout to be picked up by zapier. But Squarespace doesn’t allow newsletter forms in members area checkouts ?????
  3. Lastly I’ve tried to send emails to my suppliers in zapier based on a gmail subject search trigger. But I can’t seem to isolate the shipping address, name and product order from the email. 

 

 

 

Is this an easy workaround or should I just hire a developer for this seemingly simple request ?

 

Can you please help me solve this issue ?

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2 hours ago, nicoledinardo said:

I would like to automate my order fulfillment by sending an email to my suppliers when an order is placed.

If you need to automate it, you can use the Squarespace Orders API to access details of products that have been purchased on Squarespace commerce. You can use a third party Robotic Process Automation (RPA) tool like Parabola or Make (formally Integromat) to pull this data from the API and send it to your supplier in the required format.

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Edited by paul2009

About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji below. Buying a coffee is optional.

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Hi all. We're really struggling with this problem and am on the verge of migrating my entire site to Shopify given how much feedback we've gotten about how much easier it is to do this on Shopify!

Essentially, I want to have a workflow that triggers a notification from my website to my warehouse to let them know to pack the items when any new order comes in.

They have shared their API with me - but I can't figure out what I should do in order to connect the 2 sites. Please help~

 

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2 hours ago, MIABSG said:

They have shared their API with me - but I can't figure out what I should do

If the third party does not have an existing solution that is specifically designed for Squarespace then there isn’t a way to directly connect their service. This is because you cannot integrate a third party API into Squarespace for fulfilment. Instead, the Squarespace API must be used to ‘talk’ to Squarespace and the third party’s API used to talk to their systems, so you’ll need some bridging software to make them interact. This is something that a developer will generally write.

About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji below. Buying a coffee is optional.

Book paid help with domains: Connect a GoDaddy domain. Connect a Squarespace Domain. Domain assistance

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