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Comments in member areas confusing

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I do not understand the comments set-up for Member Areas. With "Allow anonymous comments" turned on, my members have to enter their name and optional email when they press "Post comment" button. They shouldn't have to do this if they are logged in members. However, if I uncheck the option for "Allow anonymous comments," the commenting field disappears entirely. This makes no sense. Why would turning off anonymous comments completely remove the ability to add a comment? 

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  • 4 weeks later...

I've spoken with technical support and there is no way around this. All logged-in members always have to give their name and email -- EACH TIME. It's yet another bizarre area of Squarespace that is counter-intuitive and not what you would expect for a very basic feature of a site. 

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I'm quite disappointed how low value members only content I can provide with Square space, it has been a costly misfortune. It's really upsetting how hard commenting on blogs is. And the fact that it is even impossible to search for blogs / videos with tags inside the membership area.

Could someone tell me how they thought we might be able to use this feature at all?

I'm trying to connect and grow industry professional community and I keep running into these missing key features all the time.

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