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Domain connect issues after 12 months of no problems

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My website suddenly started showing security certificate issues and couldn't be accessed and showed dns issues.  I obtained a security certificate via my domain provider and now when I try to connect the domain, I'm getting a message that .net.au websites aren't supported by squarespace.  It has been for the last 12 months so I'm wondering what's suddenly changed with no notice or advice from squarespace of cutting off the service?  Asking here please if anyone has any suggestions as there seems to be no option to contact squarespace about the issue. 

Any advice appreciated thank you.

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