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Checkout broken

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My checkout page is broken. Showing code of the product rather than a checkout page. We are connected to Stripe. 

I have tried removing all code injection and custom css to test, and it was still doing it.

Please can someone help? I'm not savvy enough to figure it out.




Also, when I go to edit design of checkout page, it's blank.


**Update, SQSP is trying to fix it. Will keep you posted

Edited by Tanya-S
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Just a note. The checkout page does not load any custom code from your site for security purposes, except the very few options SS provides in its UI to customize the checkout page.

In other words the checkout page does not load any custom JavaScript or CSS that you may have added to your site.

So, if you are having issues with the checkout page, your best first step is to contact SS customer support.

Edited by creedon

Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.

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Thank you. They think that the description text of my items is breaking the checkout. I have accordion text and have to load items via csv with description written out with code lines. SS solution is to clear format of all my items' text. But then I will no longer have accordion text. So...am trying to find a different way to do accordion text or drill down to what in the description is breaking it...

I have now password protect the site so customers don't experience the broken checkout : PW: Squarespace1

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