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Payment not accepted, can not swich to SEPA

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Hi there, since Squarespace Support seems to not exist anymore maybe someone can help me here.

I need to update my credit card. Everything is fine with that card, I got enough money and so on but the payment is not accepted. Any ideas what I can do about this?

also since I am from Europe, Squarespace promotes that payment by SEPA is also possible. But I can not change the payment-method anywhere. Has anyone a solution for this?


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1 hour ago, Flow said:

since Squarespace Support seems to not exist anymore...

You should be able to contact Squarespace Customer Care directly using this link. If you experience any difficulties contacting Squarespace, please read how to contact Squarespace.


Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
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