Flow Posted June 14, 2023 Posted June 14, 2023 Hi there, since Squarespace Support seems to not exist anymore maybe someone can help me here. I need to update my credit card. Everything is fine with that card, I got enough money and so on but the payment is not accepted. Any ideas what I can do about this? also since I am from Europe, Squarespace promotes that payment by SEPA is also possible. But I can not change the payment-method anywhere. Has anyone a solution for this? Cheers
paul2009 Posted June 14, 2023 Posted June 14, 2023 1 hour ago, Flow said: since Squarespace Support seems to not exist anymore... You should be able to contact Squarespace Customer Care directly using this link. If you experience any difficulties contacting Squarespace, please read how to contact Squarespace. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.
John_SQSP Posted June 14, 2023 Posted June 14, 2023 Hey there,Thanks for posting here! This question will require some troubleshooting, so we’ll be creating an email ticket on your behalf for our Customer Support team to assist. For any others experiencing this issue, please reach out to our Customer Support team directly
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