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Impossible to run a software as a service ecommerce with all of these limitations

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I'm using voice-to-text, so please excuse any typos. I manage an e-commerce website where I sell software products as a service. These digital packages need periodic updates. The most effective way to perform these updates is through an email campaign since I don't pay for an automated update system for these packages.

However, it's nearly impossible to sort customers based on the type of order they made. Even in our profile section, the list of individual purchases bears no resemblance to the product they might have purchased when we click on a particular customer after filtering by price, which seems to be the most accurate filter available. There's no reference to the product name. I find myself continuously clicking to find that purchaser's order to verify whether or not they need a tag for a particular item. This is extremely frustrating to do this much work just to find something as simple as sorting by the type of product purchased.

It seems there is no way to filter by product purchased or context where we can organize an email campaign for an update. This seems like it would be the core functionality of many different e-commerce digital asset sites. It's hard to believe that this has been a requested feature since as far back as 2020, and no progress has been made.

This seems to be a major discrepancy in the service, and I can't help but feel a bit defeated. This is the 5th time I've been searching for answers or methods to work around these limitations. It's very restricting. If anyone can offer a custom code for me to sort my contacts without having to export, that would be greatly beneficial. As soon as we export, we lose any integral email campaign within the Squarespace site, which means I need 3rd party applications.

This seems like it should have been a day one approach to digital asset e-commerce. I'm eagerly looking forward to a solution.

Edited by ReneRabbitt
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Your frustration totally resonates with me – I've faced my fair share of digital dilemmas too. It's crazy how something as simple as sorting customers based on their purchases can turn into a puzzle, right?Speaking of solutions, have you ever heard of Magento development services? They're like the unsung heroes of the e-commerce world. From seamless sorting to tailor-made features, they've got you covered. I mean, it's 2023, and the ability to organize email campaigns based on what your customers actually bought should be as easy as a double-tap!

Edited by Henryharvey
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