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I recently joined Squarespace. I am working with an outside vendor who set up a template for me and I have been building my site with it.

I closed my site with Wix and had my domain transferred. When it landed in Squarespace it went to a brand-new site not the one I am building and I haven't figured out how to move it to the correct one.

I tried chat and they gave me a link and either I don't get it or it isn't what I need to know. 

Help would be appreciated. 

Gay

 

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6 minutes ago, Gay said:

I closed my site with Wix and had my domain transferred. When it landed in Squarespace it went to a brand-new site not the one I am building and I haven't figured out how to move it to the correct one.

The guide Moving a domain to another Squarespace site explains how to move a custom domain from one Squarespace site to another.

If this doesn't help, I recommend that you contact Customer Care again as forum users don't have access to your Squarespace account.

About me: I'm Paul. A SQSP User for 18 yrs, I joined Circle when it launched in 2016 and have been a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing expertise and extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
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