COOP-Careers Posted June 8 Share Posted June 8 I was making some edits to my nav (adding a folder) and the header navigation disappeared. The hamburger is still there but not the words. I see others have had a similar problem. Can someone please share the solution. Thanks! Here is the website: https://coopcareers.org/ Link to comment
cinnamoncat Posted August 18 Share Posted August 18 Pages on my Main Navigation have randomly been moved to Not Linked What is going on??? I did not move these pages. I simply navigated around the dashboard and all my Pages were unlinked. Link to comment
cinnamoncat Posted August 18 Share Posted August 18 https://rhombus-coconut-gfrg.squarespace.com/ password: fabric Link to comment
cinnamoncat Posted August 18 Share Posted August 18 I moved my Pages back to my Main Navigation, and they all just moved back to Not Linked. Link to comment
Ziggy Posted August 18 Share Posted August 18 You need to report this to Squarespace Support: https://support.squarespace.com/hc/en-us/requests/new#choose-topic You're not the only one experiencing this currently, but it needs reporting to Support. Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com 🔌 Ghost Squarespace Plugins (Referral link) 📈 SEO Space (Referral link) ⬛ SquareWebsites Plugins (Referral link) ✨ Spark Plugin (Referral link) ☕ Did I help? Buy me a coffee? Link to comment
cinnamoncat Posted August 18 Share Posted August 18 @Ziggy thanks but this link is useless. which options do i select to actually submit a report? none of the topics make sense. this is a bug and technical issue. Link to comment
Ziggy Posted August 18 Share Posted August 18 Pick any option, doesn't matter, takes you to chat or email options. I'm sorry it's not perfectly simple, but I didn't design it. Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com 🔌 Ghost Squarespace Plugins (Referral link) 📈 SEO Space (Referral link) ⬛ SquareWebsites Plugins (Referral link) ✨ Spark Plugin (Referral link) ☕ Did I help? Buy me a coffee? Link to comment
cinnamoncat Posted August 18 Share Posted August 18 They were unwilling to provide any answer other than templates. It's almost like Squarespace is asking to lose customers. Link to comment
DBLPJ Posted August 18 Share Posted August 18 Hello, the same here. My menu on desktop and mobile suddenly disappeared while editing my form. My website is on https://www.drivenbylight.com Any tips or help please? Kind regards, Pascal Link to comment
parcaspen Posted August 18 Share Posted August 18 The same thing is happening to us as well! We were in there editing content and the main navigation has cleared three different times. Any help, @Squarespace Guru Link to comment
creedon Posted August 18 Share Posted August 18 We won't be able to help with an SS backend issue. Please Contact Customer Support. Ziggy 1 Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
Thecarnies1 Posted August 18 Share Posted August 18 Making some edits suddenly I noticed that all the links on the homepage disappeared! www.jeffcarniephotography.com Link to comment
creedon Posted August 18 Share Posted August 18 Please see the following. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
stogerhaus Posted August 18 Share Posted August 18 On 2/3/2023 at 8:43 AM, tuanphan said: What is your site url? We can check easier Hi I'm having the same Issue. Mine disapeared AFTER deleting some code injection to the footer. I have now deleted all code injection into header and footer and the toolbar/menu is not displaying! Website URL is: https://www.stogerhaus.com/ Link to comment
paul2009 Posted August 18 Share Posted August 18 2 hours ago, cinnamoncat said: Pages on my Main Navigation have randomly been moved to Not Linked. What is going on??? Squarespace are experiencing an issue today that can cause navigation items to move from the 'Main Navigation' section to the 'Not Linked' section. I encourage you to contact Squarespace directly about this by raising a ticket through Squarespace Customer Care. If you are having difficulties contacting Squarespace, please read my post how to contact Squarespace. Did this help? Please give feedback by clicking an icon below ⬇️ Ziggy 1 About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
RolandFuseHub Posted August 18 Share Posted August 18 To all interested in an official support response... I am attaching my exchange. You are basically f*cked and left to your own devices. I run FuseHub Creative Group, a syndicate of creatives from all over the world with one common goal - to develop creative and strategic solutions for ambitious organizations, and develop cool plugins which you can find on the SQS Mods platform - Circle Members always get a 10% discount with this code: SQSMOD10. Link to comment
Ziggy Posted August 18 Share Posted August 18 1 hour ago, RolandFuseHub said: You are basically f*cked and left to your own devices. Really sorry to hear that, very disappointing outcome, I hope you can get it fixed without too much difficulty. I can completely understand your frustration. Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com 🔌 Ghost Squarespace Plugins (Referral link) 📈 SEO Space (Referral link) ⬛ SquareWebsites Plugins (Referral link) ✨ Spark Plugin (Referral link) ☕ Did I help? Buy me a coffee? Link to comment
PhoebevVvV Posted August 19 Share Posted August 19 Hi, I've been experiencing this for quite a few times already, but every time I turn off my laptop then re-open the website, my navigation bar goes missing, and all the pages in it will automatically be removed from the folder, so I would have to organize them again. How can I fix this issue? Thank y'all in advance. Link to comment
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