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Embed issues with Knack

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Posted

Hi All,

I'm trying to embed several Knack databases into different pages on my Squarespace site.  Unfortunately, nothing ever seems to load- I just get either a loading message or a spinning wheel.  I've worked through the common troubleshooting steps (I'm on SS 7.1, not using Ajax) without success.  Any thoughts or suggestions would be most appreciated.  Here's a sample of what I'm trying to embed:

<script type="text/javascript">app_id="64550f20084b96002898b81f";distribution_key="dist_6";</script><script type="text/javascript" src="https://loader.knack.com/64550f20084b96002898b81f/dist_6/knack.js"></script><div id="knack-dist_6">Loading...</div>d

Posted

Hi,

Please share your website URL. I'll debug the issue and provide a solution.

 

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Posted
37 minutes ago, Chotchss said:

Here's the URL (https://www.anvindr.com)

I don't see the code on that page. Can you point it out please?

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

Posted

I think you should be able to see it on this page: https://www.anvindr.com/jobs

The same issue should also be visible on the "Company Profiles" and "Intelligence Board" pages.  When I look at the website in both the builder and live version, I simply see the spinning wheel that never loads.  If I try to preview in Safe Mode, I just get a message saying "Loading" with no further progress.

Sorry if I'm not more helpful, I'm still fairly new to building websites/databases.  And again, I appreciate all of your kind assistance!  

Posted

The code is generating errors on your site so my advice is to reach out to Knack support for assistance

Unhelpfully, the Knack website states "There have been issues with a handful of [Squarespace templates], be sure to test during your trial if you have a website established with a specific [Squarespace template].

Let us know what they come back with.

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

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