Jump to content

Trouble verifying new CNAME record for use with third-party e-mail provider

Recommended Posts

Posted
We are trying to get a CNAME record set up on our domain, aamc-mills.org, so we can use Anthology's iModules to send e-mails on our behalf.
 
This is the information Anthology said to add was:

CNAME Host: em6018.aamc-mills.org Value: u1961777.wl028.sendgrid.net
CNAME Host: em._domainkey.aamc-mills.org Value: em.domainkey.u1961777.wl028.sendgrid.net
CNAME Host: em2._domainkey.aamc-mills.org Value: em2.domainkey.u1961777.wl028.sendgrid.net 
 
We did add this, but a DNS checker could not verify it. After some research, we did figure out that Squarespace automatically adds aamc-mills.org, so we modified the CNAME entries look like this:
 
However, we still cannot get the DNS checker to verify these entries. Is there any additional guidance someone can provide here?
 

2023-05-30_14-41-28.png

  • 3 months later...
Posted

I had the same issue and what it end up being is that when I was adding information c-panel would automatically add domain. Works now.

  • 3 months later...
  • 2 months later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.