kwcreative Posted May 30, 2023 Posted May 30, 2023 Hi everyone, I'm building a client website at the moment and wondering if anyone has encountered a similar issue? I am trying to put an Instagram 'block' into my page design so that there's a nice section showcasing the client's social media/images. And so to do this, I've tried 2 methods: CONNECTED ACCOUNTS > Connect Account > Instagram (I am already logged into the client's instagram account). Alternatively, I have tried to do this in the EDIT mode on the page, by clicking the "ADD BLOCK > Instagram and following the prompts to connect the instagram account. Regardless of either method, I seem to be receiving an error message: "Your future off Facebook Activity is turned off". As such, I went into Facebook (I also have access to the client's Facebook page) but my Facebook is saying the contrary: In fact, my future off Facebook Activity is turned "ON" not off. I have tried disconnecting all accounts and reconnecting but with no luck. Has anyone else ever had this issue and know how to fix it? I'm currently using a different 3rd party piece of code as an interim solution but would ideally like to have this feature within Squarespace. Thank youuu!
LemonstrikeCreativeStudios Posted April 11 Posted April 11 Grrr. This is still an ongoing issue. Can anyone help?
Andreaaaaaa6 Posted July 2 Posted July 2 Found it- it's a Facebook-side fix. Whatever Facebook account that's connected to your instagram account – instructions here: https://lightwidget.com/off-facebook-activity-issue
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