Jump to content

Uploaded image doesn't match original file

By Mary-Grace, in Images & Videos

Go to solution Solved by paul2009,

Recommended Posts

Mary-Grace Level 2

Mary-Grace

Posted
Posted

I designed this green with yellow stars graphic to match the hex of the color green on this page https://thecleanwaterexpert.com/reviews

When I upload the image, something in the processing changes the coloration of the file.  Please see the attached screenshot which shows the green color to be matched (the button), next to the color of the file that is uploaded (shows correctly in the edit window) , and the final color output when the image is inserted into the page design that is incorrect.

I have tried adjusting the brightness and saturation of the image but none of them come close to matching the original, correct colors of the file.  Does anyone know how to fix or report this bug?  I know others have had this problem.

Squarespace Screenshot colors mismatched.png

Link to comment
  • Replies 1
  • Views 181
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Popular Posts

paul2009
paul2009

Open the section settings (as shown in your screenshot) and then scroll down within the settings. Just below the Background Width settings in your screenshot, you should find the Overlay Opacity setti

Posted Images

  • Solution
paul2009 Level 17

paul2009

Posted
  • Solution
Posted
10 minutes ago, Mary-Grace said:

When I upload the image, something in the processing changes the coloration of the file.

Open the section settings (as shown in your screenshot) and then scroll down within the settings. Just below the Background Width settings in your screenshot, you should find the Overlay Opacity setting. Setting this to 0% should remove the overlay 🙂

image.png.07b2e07705b9e698458f2916e6567699.png

Did this help? Please give feedback by clicking an icon below  ⬇️

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Sign Up / Login
Go to topic listing

News

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Upcoming Webinars →

Hire a Designer

Stand out online with the help of an experienced designer or developer.

Get Matched →

Support

Community

Developers

Resources