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Can't redeem gift cards on my site / gift card code form not appearing at check out

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Hello!

I am testing out gift cards on my site. I purchased one and sent it to myself. I received a link that said to redeem the gift card, click on the link to my site. I then tried to purchase something and in the check out window there was no form to enter the gift card code. Is anyone able to help me with this?

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3 hours ago, Marcuspdx1161 said:

I am testing out gift cards on my site. I…tried to purchase [a subscription product] and in the check out window there was no form to enter the gift card code.

@Marcuspdx1161 This is because gift cards cannot be used to purchase subscription products.

Edited by paul2009

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