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Transferring a domain from my active 7.0 site to my new Fluid Engine site

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Hi all, 

Squarespace owns my domain on my [active] 7.0 site. I am moving to Fluid Engine and trying to transfer the domain. I've unlocked the domain, but keep getting this error when I click "Move domain to another site." My websites both live in the same account.

Any ideas? 

Screen Shot 2023-05-16 at 8.15.14 PM.png

Edited by kell
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Please contact Squarespace Customer Care directly as they'll have the right access to check this. 

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