jhaaaa Posted May 13 Share Posted May 13 (edited) I have a Search button on my site that links to https://www.kaukauchronicles.org/search, which used to lead to a search page. Today, I noticed that clicking the Search button downloads an HTML file. Has the URL to the search page changed? Edited May 13 by jhaaaa typo Link to comment
creedon Posted May 13 Share Posted May 13 (edited) This issue is specific to your site. I just tested the search page on my test site and it came up there as expected. We won't be able to help with a Sqaurespace backend issue. Please Contact Customer Support. Edited May 14 by creedon Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
jhaaaa Posted May 13 Author Share Posted May 13 Thank you @creedon! How did you implement access to your search page? Just curious - perhaps I can do it the same way to fix my issue? Link to comment
creedon Posted May 14 Share Posted May 14 12 hours ago, jhaaaa said: How did you implement access to your search page? I did nothing magical. I just added /search to the base URL of my site and it worked for me. That is the standard search URL. I don't think there is any magic here, you need to contact customer support. Have you installed any custom code? If yes then SS support may not help you. They have a policy of no help when custom code is installed. It is always possible that custom code is interfering but that seems unlikely. If you have installed custom code, remove it. Keep a copy somewhere. If SS can't help you there is no magic that we can perform to help you. jhaaaa 1 Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
derricksrandomviews Posted May 14 Share Posted May 14 (edited) I used this URL https://www.kaukauchronicles.org/search and the search bar came right up. And the search button did the same. Edited May 14 by derricksrandomviews Link to comment
Solution paul2009 Posted May 14 Solution Share Posted May 14 It didn’t work for me. A file was downloaded. I recommend you contact Squarespace Customer Care. jhaaaa 1 About: SQSP User for 17 yrs. Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF Digital, building Squarespace Extensions to supercharge your commerce website. Content: Links in my posts may refer to SF Digital products or may be affiliate links. If my advice helped, you can thank me by clicking one of the feedback emojis below. I love coffee too. Link to comment
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