Tatiana_Koehler Posted May 12, 2023 Share Posted May 12, 2023 I would like to solve a issue for a client that has a website on Squarespace. I do not find a phone number or a email for customer service. I need some info. Thanks Link to comment
creedon Posted May 12, 2023 Share Posted May 12, 2023 The official way to contact SS is via their customer support web page. They do not provide a phone number or email address. Please Contact Customer Support. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
Tatiana_Koehler Posted May 30, 2023 Author Share Posted May 30, 2023 Hello Creedon! This is the problem, is not clear on the customer support web page how to sent a question or anything. There's a lot of topics I'm having a issue to access am account, they permit you to type your email and the domain to recover your account the issue is, the email is incorrect. I do not have any option to talk to someone about the issue. If you have another idea would be great. Thanks! Link to comment
paul2009 Posted May 30, 2023 Share Posted May 30, 2023 23 minutes ago, Tatiana_Koehler said: This is the problem, is not clear on the customer support web page how to sent a question or anything. If you are experiencing difficulties contacting Squarespace, please read how to contact Squarespace. About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
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