domain Built-In Domain Change

Site Password: HSEU

I am trying to change the built-in domain name to something other than the default while I am creating the site, so I can give easier access to my client to see progress. But I can't click on the Domain change  area to make a custom one. Any ideas as to why?

That's not how domains work. You can't have two or more sites named website.com, for example. Otherwise, the machine wouldn't know where to take you. Hence, you can't just pick one. Domains are unique and have to be registered with the international body that governs them. You do that through a domain registrar, such as Porkbun or Namecheap. Registration must be renewed annually, and there is a fee. Once you have your custom domain registered, you can connect it to Squarespace.

Definitely not what I was asking. All Squarespace sites, when you start a new one, are assigned a generic "built-in-domain". You can change that domain title to something that isn't generic to make it easier to share out with a password so clients can see the site before a service plan has been paid for. 

Example: The site I created earlier, had the built-in-domain buffalo-plums-xrnzs.squarespace.com, I am guessing it was some sort of bug because I have since been able to change it to thehseu.squarespace.com and set it to a private page with a password for the client to be able to see it. 

I wasn't trying to connect a custom domain from a third-party provider...

Ah. Go to Settings>Domains>Built-in Domain (which you highlighted) and click on it.

Enter the name and hit Rename. If that doesn't work, you should probably reach out to support.

1 hour ago, MBurleson said:

Definitely not what I was asking. All Squarespace sites, when you start a new one, are assigned a generic "built-in-domain". You can change that domain title to something that isn't generic to make it easier to share out with a password so clients can see the site before a service plan has been paid for. 

Example: The site I created earlier, had the built-in-domain buffalo-plums-xrnzs.squarespace.com, I am guessing it was some sort of bug because I have since been able to change it to thehseu.squarespace.com and set it to a private page with a password for the client to be able to see it. 

I wasn't trying to connect a custom domain from a third-party provider...

Glad to see you got it sorted. Just in case you run into it again, the first thing I always suggest trying is clearing the cache of the browser you are using. If that doesn't work, trying a different browser usually solves it.

On 5/30/2023 at 1:00 PM, sayreambrosio said:

Glad to see you got it sorted. Just in case you run into it again, the first thing I always suggest trying is clearing the cache of the browser you are using. If that doesn't work, trying a different browser usually solves it.

Yeah, I had tried that, I think Squarespace was having a bug that day.