AngusR Posted May 9 Share Posted May 9 Good afternoon all - I have recently created a new website and on the website are a series of buttons that should download a file when clicked upon. However, when testing the site, and clicking on the file I am trying to download, it opens and new window stating "Static1" and nothing happens... Does anyone know if there is an issue with file hosting on Squarespace? Thanks! FluffCreativeStudio 1 Link to comment
FluffCreativeStudio Posted May 9 Share Posted May 9 Hey Angus, any chance you could add your website link so that I could check out the problem? Link to comment
AngusR Posted May 9 Author Share Posted May 9 Hi Official Noticeboard — DFM Regatta, password: guernsey2023 The PDF I am referring to is under Notice of Race. When you click it, it opens a page and does not download the PDF. Link to comment
derricksrandomviews Posted May 9 Share Posted May 9 Edit the file that button is connected to and give it a simple name like NOTICE, then edit the button, choose the gear icon next to the link then the file option and when Notice comes up in the list check it and then see how it works. You can keep the same button title. Link to comment
AngusR Posted May 10 Author Share Posted May 10 Hi, I have given this a go, but the PDF still doesn't start to download when the button is selected. Thanks for getting back to me. Link to comment
Solution AngusR Posted May 10 Author Solution Share Posted May 10 I have figured it out. It seems that the "File Hosting" feature is not available within the trial version provided by Squarespace, so when you try and access it, the feature takes you to the link but doesn't give you the file. I updated my account with a payment plan this morning, and the feature now works as intended. Link to comment
meganntab Posted May 10 Share Posted May 10 What did you have to upgrade your account to? I'm on a Business plan and can't get it to work. Link to comment
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