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Basic Authors Not Showing Up in Blog Post Settings/Content

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Title describes the problem. I did not see this problem elsewhere, so am posting this question after experiencing the difficulty three straight times. I am running my site on SS7.1. I had this experience with my very first Basic Author, and IIRC, it simply "resolved itself" after a few days and me experimenting with different profile data entry options. But it's happening again today with two new Basic Authors, both of whom have blog posts being held up by this problem. When I go into the Permissions panel, they are there. But when I go to the Author dropdown in Blog Post Settings/Content, they are not. Any suggestions? TIA!


UPDATE: A couple of hours later, the new Basic Authors appeared in my Squarespace mobile app [iOS], and allowed me to assign them to their articles. However, even though these draft articles appear correctly in my Squarespace desktop web browser editor [MacOS Safari] with their correct authors, the pull-down menu in the desktop web editor for Blog Post/Settings/Content still does not contain their names, and according to that window, no author is assigned. Weird. But at least I seem to have a workaround.

Edited by drunkenspyder
Updated info.
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1 hour ago, drunkenspyder said:

Basic Authors Not Showing Up in Blog Post Settings/Content

There's a known issue (a bug!) where newly added Basic Authors won't appear on the dropdown list until you've refreshed/reloaded the site in your browser. Have you tried refreshing or does the problem persist?

About me: I'm Paul. A SQSP User for 18 yrs, I joined Circle when it launched in 2016 and have been a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
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Hi Paul, thanks for the quick post and information. My regrets for not discovering info about the known bug. This is consistent with my updated experience that I recently posted above. And I have confirmed this behavior on another machine. I appreciate the clarity.

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