Calendar doesn't show - "code removed" - when I went live.

We have a wedding event venue and I am moving the design from Wix to SS.

I built a test site in SS. I imported the embed code from our Google Calendar so that it would be in our site. Everything looked good on the test site. Then I bought a subscription and went live by publishing. The calendar wasn't there. I figured it was because I had purchased just the basic plan. So I paid more and upgraded.

Still not there.

The Calendar is SOOO important to show availability.

The site shows "code removed" to me in design and it just is blank on the page for viewers.

For the time being, I put "calendar is temporarily offline" so they don't see a blank page. But Squarespace doesn't have anyone I can call for help.

Anyone know what I can do?

2 hours ago, Camodog said:

I imported the embed code from our Google Calendar so that it would be in our site. Everything looked good on the test site. Then I bought a subscription and went live by publishing. The calendar wasn't there.

Can you share a working link (a “URL”) to the page so we can take a look? 

If required, How to Post a Forum Question provides further guidance 🙂

Thanks, Paul - the url is cadillacservicegarage.com

Somehow, I got the calendar resolved (possibly). There were three places where "code removed" corrupted two links and the calendar when I published the site. When I upgraded my subscription from personal to business, it still showed as removed but the calendar came back the next day. Not sure I can tell you why it resolved it - I was trying a lot of things that I tried to glean from the web and youtube.

Squarespace doesn't have a chat or a number to call. I don't like godaddy's web builder, but their people are so helpful and always get the problem resolved.

Quote

Squarespace doesn't have a chat or a number to call. I don't like godaddy's web builder, but their people are so helpful and always get the problem resolved.

I don't fault SS for the following.

SS has a policy of if it's custom code then we can't help. Diagnosing custom code problems can be a huge time suck and SS is in the business of making money. Why should any company take on a problem they didn't create?

Fortunately and thankfully SS provides a forum for us customers to try to get help with issues for custom code problems. SS doesn't officially provide support here, but we can attempt to help each other!