Turre Posted May 5, 2023 Share Posted May 5, 2023 Hey! Quick question. I'm just starting to make a website with Squarespace and I really want a parallax effect on main page background image. I just watched a video where it was stated that parallax in now in-built to 7.1 and can be found under image effects. I have my background image uploaded but when I go to click 'image effects' it shows nothing, just an empty box. What do? I started editing on the Colima template if that has something to do with it. jenlew 1 Link to comment
Ziggy Posted May 5, 2023 Share Posted May 5, 2023 Common problem this week! You'll need to clear your browser cache and re-sign in to your Squarespace account, that seems to fix this error. Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com Hire me on Upwork! 📈 SEO Space (Referral link) Ⓜ️ Will Myers' Plugins & Tutorials (Referral link) 🔌 Ghost Squarespace Plugins (Referral link) ⬛ SquareWebsites Plugins (Referral link) 🔲SQSP Themes (Referral link) ✨ Spark Plugin (Referral link) 🖼️Pinch-to-Zoom Gallery Lightbox Plugin (Referral link) ☕ Did I help? Buy me a coffee? Link to comment
Turre Posted May 5, 2023 Author Share Posted May 5, 2023 (edited) 14 minutes ago, Ziggy said: Common problem this week! You'll need to clear your browser cache and re-sign in to your Squarespace account, that seems to fix this error. Thanks for the quick reply but unfortunately it didn't work. I'm working on chrome, logged out, deleted all cache and logged in. Still not showing up. Guess I'll try a different browser. Edited May 5, 2023 by Turre jenlew and LCR1090 2 Link to comment
Turre Posted May 5, 2023 Author Share Posted May 5, 2023 So, seems to work on Firefox for some reason. Weird. Link to comment
Ziggy Posted May 5, 2023 Share Posted May 5, 2023 Try Squarespace Support: https://support.squarespace.com/hc/en-us/requests/new Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com Hire me on Upwork! 📈 SEO Space (Referral link) Ⓜ️ Will Myers' Plugins & Tutorials (Referral link) 🔌 Ghost Squarespace Plugins (Referral link) ⬛ SquareWebsites Plugins (Referral link) 🔲SQSP Themes (Referral link) ✨ Spark Plugin (Referral link) 🖼️Pinch-to-Zoom Gallery Lightbox Plugin (Referral link) ☕ Did I help? Buy me a coffee? Link to comment
nataliafpereyra Posted April 11 Share Posted April 11 Hi! I was having this same issue, tried to clear the browser data, cache, nothing worked. Last week I had to disable a setting on google chrome ("Use graphics acceleration when available") in order to use the screen mirroring option on my mac and it appears this was the issue, as soon as I toggle it back on , the image effects were back, hope this helps! How to get there? Google chrome -> settings -> system Link to comment
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