CVPrado Posted May 4, 2023 Share Posted May 4, 2023 Hello, I only have service-products in my store. I only want the customer to receive a "confirmation" email but not a "fulfillment" email. Is there a way to do this? I do not want the service to show as "pending." Link to comment
paul2009 Posted May 7, 2023 Share Posted May 7, 2023 On 5/4/2023 at 10:55 PM, CVPrado said: I only want the customer to receive a "confirmation" email but not a "fulfillment" email. Is there a way to do this? Yes. When you mark the order as fulfilled, uncheck the Email the customer that their order has been fulfilled checkbox and click Confirm. The "Order Fulfilled" email will not be sent. You can mark orders as fulfilled on an individual basis or in bulk. Did this help? Please give feedback by clicking an icon below ⬇️ About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
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