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Custom code for Eventbrite doesn't work on my page

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Hi everyone,

I've tried to use an embed code from Eventbrite so I could have the ticketing page show up directly on my webpage. Problem is when you initially go to the page nothing shows. You have to refresh the page for it to show up. I know absolutely nothing about coding I just grabbed the custom code Eventbrite provided me. I also did the same, recently, with jotform. It was a custom code for a button that is supposed to open a form. When you initially go to the page the button shows but nothing happens when you click it. You have to refresh and then it works. Does anyone know what needs to be done to fix this issue? Is it fixable?

I've added a link from a past event where I tried to do this. When you go to it you'll see nothing shows, but when you refresh the Eventbrite block will show up. https://www.kearnystreet.org/events-blog/2022/11/17/kaya-press-and-ksw-present-between-the-ropes-a-poetry-reading

Thanks for your time.

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1 hour ago, ksw_somasf said:

I've tried to use an embed code from Eventbrite so I could have the ticketing page show up directly on my webpage. Problem is when you initially go to the page nothing shows. You have to refresh the page for it to show up.

You'll need to disable Ajax Page Loading on your Brine-family, Squarespace 7.0 site. See my guide: 

Why does Squarespace code only work on refresh?

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About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
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5 minutes ago, ksw_somasf said:

Is taking Ajax off going to create that much of a performance difference

You can see the difference by opening a private browser window, browsing the site with Ajax on, clearing the cache and then browsing it with Ajax off.

About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji below. Buying a coffee is optional.

Book paid help with domains: Connect a GoDaddy domain. Connect a Squarespace Domain. Domain assistance

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