KRBishop Posted May 3 Share Posted May 3 I have several pages on my site that have galleries and when viewed on mobile devices, there is a major space between the gallery and the next block. The thing is, when you view the pages within the mobile preview inside of Squarespace there is no space. It actually only appears when you look at the pages on an actual mobile device. I reached out to support and they said it is a known issue. That said I find it odd that nobody else brought it up on the forums. Or at least I can't find anything. Does anyone have a workaround? Support sent one, but it did not work: Quote it appears that we are aware of an issue with extra padding on gallery blocks. This padding doesn’t display in the mobile preview, however you will see it on the live site and at smaller browser widths (~1400px). Thanks for contacting us about this. We’ve noted your report with our Engineering and Design teams for review. They’ll use this feedback when creating fixes and improvements for future releases. There are many variables that we need to test against before we can make changes, and we can’t guarantee changes for this issue in the immediate future. That said, our teams consider all feedback, and your input is always encouraged. For now, try resizing the browser window while in edit mode to view this extra padding, then manually resize to the gallery block to remove the padding. Here is a video demonstration of this on a duplicate test page: https://share.getcloudapp.com/mXuDXGBx - To be clear, this is a temporary workaround, rather than a permanent fix for the issue. Thanks again for reporting this, and if you see any other unusual behavior, please let us know. Here is one of the pages in question w/ screenshots of what it looks like in Squarespace and heat it looks like on my phone:https://www.landsolutionsma.com/landscaping-design-and-installation Link to comment
tuanphan Posted May 5 Share Posted May 5 Try this guide Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
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