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We have a problem with the Domain connection

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Posted

We initially connect the domain and it started work from the same minute. 

But accidentally I remove the records from name cheap  , 

then I disconnect the domain from Squarespace and connect it again and add the records back to the name cheap. 

It dosen't work at the moment and it says that is processing. 

Will appreciate any help about it. 

 

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Posted (edited)

If you post the domain name it might be helpful. And you purchased it through Squarespace or a third party? If so who hosted it? And are you pointing the domain to your site or are you transferring it to Squarespace?

Edited by derricksrandomviews
  • 3 months later...
Posted

I had similar problem. I disconnected third party domain without changing dns mapping back to the host. Now im trying to reconnect back to squarespace it just shows record not found. 

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