Goggar Posted April 25, 2023 Share Posted April 25, 2023 SSL Certificates Unavailable appears for no reason I don't understand what the problem is and how to solve it. I don't know how many days, but my site is not available for display due to SSL Certificates Unavailable It is impossible to contact support, it is very frustrating. I pay for the tariff plan, and my site is not available. And it is impossible to get help from the support. Link to comment
paul2009 Posted April 25, 2023 Share Posted April 25, 2023 (edited) 1 hour ago, Goggar said: SSL Certificates Unavailable appears for no reason. It is impossible to contact support, it is very frustrating. This message appears because the required domain name records are missing for your domain (nodedevelop.com). You'll need to log on to your domain name host and create the required records. The guide DNS records for connecting third-party domains explains how to edit the DNS records. You'll also want to delete the incorrect records (for 172.67.196.105 and 104.21.21.48). Once you have ensured your records are correct you'll need to give the domain up to 72 hours to connect. When connected, the certificate will be created. Regarding support, if you are having difficulties contacting Squarespace, please read how to contact Squarespace and follow the guidance provided. Did this help? Please give feedback by clicking an icon below ⬇️ Edited April 25, 2023 by paul2009 About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
lqdesignstudios Posted January 30 Share Posted January 30 I am having a similar issue on a client site, domain hosted with Squarespace. @paul2009 hoping you can direct me on how to correct this! https://www.radicaldeathstudies.com When I click, I get this (no matter what browser I use): HELP! Link to comment
paul2009 Posted January 31 Share Posted January 31 On 1/30/2024 at 6:47 PM, lqdesignstudios said: I am having a similar issue on a client site It looks like everything is ok now 🙂 Did this help? Please give feedback by clicking an icon below ⬇️ About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
lqdesignstudios Posted February 1 Share Posted February 1 OK so maybe this is a Comcast issue... it seems as though anyone who uses Comcast/Xfinity for internet cannot access it (myself included) unless I turn off wifi and access via cellular. I have put in a request to whitelist the URL with Comcast – have you ever heard anything like this happening before!? Link to comment
PEARLERwork Posted Saturday at 03:17 AM Share Posted Saturday at 03:17 AM We're also having that issue @paul2009. Our domain providers are a bit unhelpful. Which of these A records needs to be updated to Squarespace? I think this is what's holding us back. Thanks in advance. 𝓚𝓪𝓽𝓲𝓮 ✦✦ ⓅⒺⒶⓇⓁⒺⓇ.ⓌⓄⓇⓀ ➸ Link to comment
paul2009 Posted Saturday at 05:44 AM Share Posted Saturday at 05:44 AM 2 hours ago, PEARLERwork said: Which of these A records needs to be updated to Squarespace? I think this is what's holding us back. I looked at your live records and they were correct. Your SSL was issued 3 hours ago 🙂 Did this help? Please give feedback by clicking an icon below ⬇️ About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
PEARLERwork Posted Saturday at 08:14 AM Share Posted Saturday at 08:14 AM @paul2009 classic! haha. thanks so much either way. 𝓚𝓪𝓽𝓲𝓮 ✦✦ ⓅⒺⒶⓇⓁⒺⓇ.ⓌⓄⓇⓀ ➸ Link to comment
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