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Persistent problem with "SSL Certificates Unavailable"

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SSL Certificates Unavailable appears for no reason


I don't understand what the problem is and how to solve it. I don't know how many days, but my site is not available for display due to SSL Certificates Unavailable

It is impossible to contact support, it is very frustrating. I pay for the tariff plan, and my site is not available. And it is impossible to get help from the support.

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1 hour ago, Goggar said:

SSL Certificates Unavailable appears for no reason. It is impossible to contact support, it is very frustrating. 

This message appears because the required domain name records are missing for your domain (nodedevelop.com). 

You'll need to log on to your domain name host and create the required records. The guide DNS records for connecting third-party domains explains how to edit the DNS records. You'll also want to delete the incorrect records (for 172.67.196.105 and 104.21.21.48).

Once you have ensured your records are correct you'll need to give the domain up to 72 hours to connect. When connected, the certificate will be created.

Regarding support, if you are having difficulties contacting Squarespace, please read how to contact Squarespace and follow the guidance provided.

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Edited by paul2009

About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji below. Buying a coffee is optional.

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  • 9 months later...
On 1/30/2024 at 6:47 PM, lqdesignstudios said:

I am having a similar issue on a client site

It looks like everything is ok now 🙂

image.thumb.png.0a9b971c110ad555e5e6990379c93b2c.png

Did this help? Please give feedback by clicking an icon below  ⬇️ 

About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji below. Buying a coffee is optional.

Book paid help with domains: Connect a GoDaddy domain. Connect a Squarespace Domain. Domain assistance

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OK so maybe this is a Comcast issue... it seems as though anyone who uses Comcast/Xfinity for internet cannot access it (myself included) unless I turn off wifi and access via cellular. 

I have put in a request to whitelist the URL with Comcast – have you ever heard anything like this happening before!?

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  • 2 months later...
2 hours ago, PEARLERwork said:

Which of these A records needs to be updated to Squarespace? I think this is what's holding us back.

I looked at your live records and they were correct. Your SSL was issued 3 hours ago 🙂

Did this help? Please give feedback by clicking an icon below  ⬇️

About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji below. Buying a coffee is optional.

Book paid help with domains: Connect a GoDaddy domain. Connect a Squarespace Domain. Domain assistance

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  • 3 weeks later...
Posted (edited)

@paul2009

Having the same issue. Earlier today my site said the SSL was processing and now its back to SSL Unavailable. I was part of the Google Domains migration to Squarespace. I am not very savvy when it comes to setting this up. I also can't get it to land on https://www.rainflowpros.com/ site. My .com if searched through google still shows what it looked like when it was on Google Domains and not what the site is on Squarespace. I only got it to work with a redirect which goes to rainflowpros.squarespace.com and not rainflowpros.com. However the SSL certificate is unavailable so I am completely lost.

 

I did go to DNS Settings and added the Squarespace default preset. I am just lost at the moment on how to resolve this...

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Edited by RainFlowPros
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