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Impossibility to load new images

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Hi Everyone,

I am starting with squarespace. Everything was going well until now : i am unable to load new images into my personal library.

The enclosed error message appears.

"The opening of the file failed. 

The opening has not succeeded in connecting the opening & recording service of the window"

Huge problem as my new website has to be online on April 19th.

Thanks for your help and support


Bug squarespace.png

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Can you contact Squarespace Support, they are better suited to resolving errors like this:


Please like and upvote if my comments were helpful to you. Cheers!

Zygmunt Spray
Squarespace Website Designer
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