Marie-Laure Posted April 14, 2023 Share Posted April 14, 2023 Hi Everyone, I am starting with squarespace. Everything was going well until now : i am unable to load new images into my personal library. The enclosed error message appears. "The opening of the file failed. The opening has not succeeded in connecting the opening & recording service of the window" Huge problem as my new website has to be online on April 19th. Thanks for your help and support Marie-Laure Link to comment
Ziggy Posted April 14, 2023 Share Posted April 14, 2023 Can you contact Squarespace Support, they are better suited to resolving errors like this: https://support.squarespace.com/hc/en-us Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com Hire me on Upwork! 📈 SEO Space (Referral link) Ⓜ️ Will Myers' Plugins & Tutorials (Referral link) 🔌 Ghost Squarespace Plugins (Referral link) ⬛ SquareWebsites Plugins (Referral link) 🔲SQSP Themes (Referral link) ✨ Spark Plugin (Referral link) 🖼️Pinch-to-Zoom Gallery Lightbox Plugin (Referral link) ☕ Did I help? Buy me a coffee? Link to comment
kalevi Posted April 14, 2023 Share Posted April 14, 2023 Sometimes it can be an obstacle if the file name contains unique letters, for example, é. Link to comment
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