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Shipping or Pick-up option at checkout

By Roseacu, in Setting up your store

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paul2009
paul2009

The pickup option should appear unless the products are subscription products. Customers can't choose local pickup when they check out with subscription products. If you'd like forum users to tak

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paul2009 Level 18

paul2009

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On 4/13/2023 at 10:04 PM, Roseacu said:

I set up a pickup option but it doesn't show at checkout.

The pickup option should appear unless the products are subscription products. Customers can't choose local pickup when they check out with subscription products.

If you'd like forum users to take a look, please provide a link to one of the products. How to Post a Forum Question provides guidance on how to provide a link. For technical support you can contact Squarespace Customer Care directly. If you experience any difficulties contacting Squarespace, please read how to contact Squarespace. 

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  • 9 months later...
Charlyhuntz Level 1

Charlyhuntz

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Posted (edited)

I am having this problem as well.  I can only choose a shipping option OR local pickup- I cannot find a way for the customer to choose local pickup or shipping at checkout and no- these are not subscription items.

Edited by Charlyhuntz
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  • 1 month later...
BureauSF Level 5

BureauSF

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Thank you for the clarification regarding the fulfillment limitation of subscription products, @paul2009.

I am wondering if there may be a workaround for a current client project, offering a monthly wine club subscription - with the fulfillment choice of either local pick up or shipping.

This is a first time implementation of subscription products, so still a steep learning curve here.

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BureauSF Level 5

BureauSF

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Posted (edited)

A quick workaround tip after chatting with the Squarespace Customer Care team: 

I created a separate flat rate option, set the cost of that shipping option to $0 + titled "Local Pick Up", so visitors can now choose between free pick up or quoted shipping rate.
 

Edited by BureauSF
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