Roseacu Posted April 13, 2023 Share Posted April 13, 2023 Is it possible for a customer to be able to choose shipping or pickup when they are checking out? I set up a pickup option but it doesn't show at checkout. Thanks Rose Link to comment
Solution paul2009 Posted April 15, 2023 Solution Share Posted April 15, 2023 On 4/13/2023 at 10:04 PM, Roseacu said: I set up a pickup option but it doesn't show at checkout. The pickup option should appear unless the products are subscription products. Customers can't choose local pickup when they check out with subscription products. If you'd like forum users to take a look, please provide a link to one of the products. How to Post a Forum Question provides guidance on how to provide a link. For technical support you can contact Squarespace Customer Care directly. If you experience any difficulties contacting Squarespace, please read how to contact Squarespace. Did this help? Please give feedback by clicking an icon below ⬇️ Lauren_C 1 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
Charlyhuntz Posted January 24 Share Posted January 24 (edited) I am having this problem as well. I can only choose a shipping option OR local pickup- I cannot find a way for the customer to choose local pickup or shipping at checkout and no- these are not subscription items. Edited January 24 by Charlyhuntz Link to comment
BureauSF Posted February 29 Share Posted February 29 Thank you for the clarification regarding the fulfillment limitation of subscription products, @paul2009. I am wondering if there may be a workaround for a current client project, offering a monthly wine club subscription - with the fulfillment choice of either local pick up or shipping. This is a first time implementation of subscription products, so still a steep learning curve here. Link to comment
BureauSF Posted March 1 Share Posted March 1 (edited) A quick workaround tip after chatting with the Squarespace Customer Care team: I created a separate flat rate option, set the cost of that shipping option to $0 + titled "Local Pick Up", so visitors can now choose between free pick up or quoted shipping rate. Edited March 1 by BureauSF Link to comment
SavoryAlaska Posted July 3 Share Posted July 3 On 2/29/2024 at 9:31 PM, BureauSF said: A quick workaround tip after chatting with the Squarespace Customer Care team: I created a separate flat rate option, set the cost of that shipping option to $0 + titled "Local Pick Up", so visitors can now choose between free pick up or quoted shipping rate. We shouldn't have to do ridiculous workarounds like this. How hard can it be to allow subscription customers the option to pick up rather than have their items shipped or delivered? Link to comment
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